Frequently asked questions
Questions? We Have The Answers.
How does Veros Tracking Card work?
How does Veros Tracking Card work?
The Veros Tracking Card utilizes the Apple Find My Network to seamlessly track your wallet and other essential items. Simply integrate it with your iOS device using the Find My app, and you can easily locate your belongings whenever needed.
Is the card compatible with non-Apple devices?
Is the card compatible with non-Apple devices?
Currently, the Veros Tracking Card is optimized for use only with Apple devices and the Find My app. However, we are continuously exploring opportunities to expand compatibility with other platforms in the future.
How slim is the design of the card?
How slim is the design of the card?
The Veros Tracking Card features an ultra-slim design, measuring just 1.8mm thin. It seamlessly fits into your wallet without adding bulk or discomfort.
Can I track multiple items with the tracking card?
Can I track multiple items with the tracking card?
Yes, the Veros Tracking Card is not limited to just your wallet. You can use it to track various items such as luggages, bags, phones, passports, and more, providing comprehensive tracking solutions for your everyday essentials.
Does the card require charging?
Does the card require charging?
Yes, the Veros Tracking Card features wireless charging capability for your convenience. Simply place it on a compatible charging pad to recharge when needed. A full charge lasts up to 8 months, indicated by a color-changing LED light. Reusable multiple times, more economical.
Is it waterproof?
Is it waterproof?
Yes, our tracking card is waterproof. It is rated IP67, which means it remains fully functional after being submerged in up to 3 feet of water for 30 minutes ensuring durability and reliability in various conditions.
How can I contact customer support?
How can I contact customer support?
For any inquiries or assistance regarding Veros Tracking card, please reach out to our customer support team via email at helloveros@gmail.com or through our website's contact form. We're here to help!
Can I place Veros in my checked luggage?
Can I place Veros in my checked luggage?
Yes, Veros contain a low-capacity lithium battery (under 1 Wh) that complies with most international airline standards. However, some specific airlines restrict active trackers in checked luggage. While uncommon, we recommend checking your airline’s latest policy before travel.